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FAQs

Who are we?

Green Spirits is a small, female (and vegan) owned company to spread and sustainable and vegan vibes through ethical fashion.

 

Where are we based?

We're based near London, United Kingdom.

 

What is your stance on sustainability and veganism?

Veganism and sustainability are part of our core beliefs at Green Spirits.  Read more about our values, our packaging and materials here

 

How long till my order gets shipped

Due to the fact that every product is made on demand (so that there is no waste), please allow 4-6 working days for your order to be shipped out. 

 

How much is shipping?

Shipping prices vary depending on your location and weight of your order to make shipping costs low for our customers. However, we do offer free shipping across the UK.

UK:

Untracked: Free

Tracked: £3.00- £5.00

2-5 Days 

 

Europe:

Regular: £4.00-£10.00

3-5 Days

 

USA:

Tracked: £5.00-£15.00

3-5 Days

 

Rest of The World:

Regular: ££5.00-£15.00

7-10 Days

 

To read more about our shipping policies, you can click here

 

Can I return my products?

We're sorry that your products were not what you were looking for. You can return products within 30 days of your purchase. To do so, please email shopgreenspirits@gmail.com or click here to learn more.

 

When will you come out with new products?

We're excited you're excited! New products will come out soon, but if you need more clarifications, feel free to email us at  shopgreenspirits@gmail.com

 

I have suggestions, who should I contact?

Whether you have feedback on your purchase, or some suggestions for the future (designs, colors etc.), feel free to email us at  shopgreenspirits@gmail.com